Last Updated: August 18, 2026

Binhaven Terms of Service

These Terms of Service (Terms) are a legal contract between you and Binhaven LLC (d/b/a Binhaven, “we”, “us”, “our”) governing your access to and use of https://binhaven.shop, as well as your purchase of any products we sell — including stainless steel drinkware, insulated tumblers, coolers, camping cookware, lunch boxes, bags, lids, straws, barware and related accessories. By using our site or by placing an order, you confirm that you accept and agree to be bound by these Terms.

1. Eligibility, Account, and Use

  • You must be at least 18 years of age to place an order on our site, or be of legal majority in your jurisdiction, whichever is higher. If you are under 18, you may use the site only with the involvement of a parent or legal guardian.
  • You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
  • You agree to provide accurate, current and complete information during account registration and checkout, and to promptly update such information to keep it accurate, current and complete.
  • We reserve the right to suspend or terminate accounts that are used fraudulently, violate these Terms, or cause repeated chargebacks, refund abuse, support harassment, or other harmful behavior.
  • You may not use our website in any way that could cause damage, disable, overburden, or impair the website, or interfere with any other party’s use of the website (including scraping, DDoS, credential stuffing, brute force, or any automated high-volume traffic).

2. Product Descriptions, Pricing, and Availability

  • We make reasonable efforts to display products, colors, and specs accurately; however, we do not warrant that product descriptions, photos, pricing, or other content are error-free, complete, reliable, or current.
  • Prices are subject to change at any time without prior notice, but once an order is submitted at a confirmed price, that price is locked for that specific order.
  • All quantities advertised are limited to stock on hand; promotional items are limited to per-customer maximums we may publish at the time of sale.
  • We reserve the right to discontinue any product, or change product specifications, packaging, and included accessories, at any time without liability to you.
  • If we determine an order was placed at an incorrect price due to a typographical, technical, or content error, we reserve the right to: (a) cancel the order and refund any amounts paid; (b) contact you to offer the corrected price; or (c) proceed with the order at the displayed price, in our sole discretion.

3. Orders, Payment, and Risk of Loss

  • Order Acceptance: your receipt of an automated order confirmation does not constitute our acceptance of your order. We reserve the right to accept or reject any order, in whole or in part, for any reason — including suspected fraud, suspected resale/scalping activity, unavailability of inventory, pricing errors, or inability to verify payment or shipping details.
  • Payment: we accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and alternative payment methods such as PayPal, Apple Pay, Google Pay, Klarna, Afterpay, Shop Pay, and other wallet solutions, where available at checkout.
  • Billing Authorization: by placing an order, you authorize us to charge the payment method you selected for the order total, including applicable taxes and shipping charges. If any charge is disputed or rejected by your payment provider, you are still liable for any unpaid amounts and we may suspend or cancel your order.
  • Risk of loss and title to products you purchase passes to you at the time we deliver the goods to the common carrier for shipment (FOB origin).

4. Promotions, Discounts, and Rewards

  • Discount codes cannot be stacked or combined unless the promotion terms explicitly allow it. Only one coupon may be used per order, unless otherwise stated.
  • Referral rewards, loyalty points, store credit, and other promotional value cannot be redeemed for cash, are non-transferable, and may expire per their individual terms.
  • We reserve the right to revoke or invalidate any discount code, promotional credit, or reward balance that we determine, in our sole discretion, was obtained fraudulently, in violation of program terms, or through exploitation of a technical error.

5. Intellectual Property

All content on https://binhaven.shop — including logos, text, product descriptions, images, videos, user interface, HTML/CSS code, data compilations, trademarks, service marks, trade dress and product names — is owned by Binhaven LLC or licensed to us. You may not reproduce, distribute, publicly display, create derivative works from, frame, scrape, or commercially exploit any of this content without our prior written consent.

Nothing on this site should be interpreted as granting any license or right to use any trademark or copyrighted material of ours or any third party without the written permission of the respective owner.

6. User Content

If you post or submit reviews, comments, photos, survey responses, customer service feedback, idea submissions, or other content (User Content) through our website, social media channels, customer surveys, or email, you grant us a perpetual, worldwide, irrevocable, non-exclusive, royalty-free, sublicensable and transferable license to use, reproduce, modify, publish, distribute, translate, create derivative works of, publicly perform and publicly display such User Content in any media and for any purpose we deem appropriate, including advertising and product improvement. You represent and warrant that you own all rights to any User Content you submit, and that such User Content does not violate any third-party rights or any law.

7. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND ANY PRODUCTS SOLD THROUGH IT ARE PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY OF INFORMATION, AND NONINFRINGEMENT.

Some jurisdictions do not allow the exclusion of implied warranties, so this exclusion may not apply to you. Any warranty provided by us in writing on a specific product page, or in a product warranty insert, stands separately.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, USE, SAVINGS, DATA, BUSINESS, GOODWILL, OR ANTICIPATED PURCHASES — ARISING OUT OF OR RELATED TO THESE TERMS, YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE OR PRODUCTS, OR ANY TRANSACTION CONDUCTED THROUGH THE SITE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

OUR AGGREGATE TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCTS GIVING RISE TO THE CLAIM IN THE 12-MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS ($100).

9. Indemnification

You agree to indemnify, defend and hold harmless Binhaven LLC and its affiliates, officers, directors, employees, agents, licensors, and suppliers, from and against any and all claims, demands, causes of action, judgments, liabilities, damages, losses, penalties, fines, costs and expenses (including reasonable attorneys’ fees and other legal costs) arising from or related to:

  1. Your breach of these Terms of Service;
  2. Your violation of any law or the rights of a third party;
  3. Your User Content; or
  4. Your misuse of any product you purchased, including failure to follow all care, safety and usage instructions provided with the product.

10. Termination

We may terminate or suspend your access to all or part of the website, with or without cause, with or without notice, effective immediately, if we believe you have violated these Terms or for any other reason we deem necessary to protect our business or other users. Upon any such termination, your right to use the website ceases immediately. Provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Applicable Law and Dispute Resolution

These Terms, any Policy on this site, and any dispute between you and us arising out of or related to your order or the website, shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without giving effect to any choice or conflict of law provision or rule.

Any dispute, claim, or controversy arising out of or related to these Terms or the breach, termination, enforcement, interpretation, or validity thereof (including the scope or arbitrability of this agreement to arbitrate) shall be settled by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any arbitration will be conducted on an individual basis only; class, representative, collective, or consolidated arbitrations are not permitted. If the value of your claim is less than $10,000 USD, you may elect to proceed in small claims court if your claim is eligible instead.

12. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and all remaining terms shall remain in full force and effect.

13. Waiver

No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Assignment

We may assign these Terms, in whole or in part, to any affiliate, subsidiary, parent company, or successor in interest at any time without your consent. You may not assign these Terms or any of your rights or obligations under these Terms, and any such attempt will be null and void.

15. Complete Agreement and Modifications

These Terms, together with the Privacy Policy, Return & Refund Policy, Shipping Policy, Disclaimer, CCPA Consumer Rights Notice, and other Policies referenced herein, constitute the entire and exclusive statement of the agreement between you and us. We reserve the right to change these Terms at any time by posting the updated version on the site with a new Last Updated date. Your continued use of the site after any modifications constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms of Service, please contact [email protected].